Cookie Policy
Last updated: January 2026
This Cookie Policy explains how Teylo Pty Ltd ("Teylo", "we", "us", or "our") uses cookies and similar technologies when you visit our website. By using our website, you consent to our use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
| Cookie | Purpose | Duration |
|---|---|---|
| session | User authentication | Session |
| csrf_token | Security protection | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings. Without these cookies, some features may not work properly.
| Cookie | Purpose | Duration |
|---|---|---|
| search_prefs | Remembers search preferences | 30 days |
| map_view | Remembers map settings | 30 days |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttle request rate | 1 minute |
Marketing Cookies
These cookies are used to track visitors across websites and display relevant advertisements. They may be set by our advertising partners.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - advertising | 3 months |
| _gcl_au | Google Ads - conversion tracking | 90 days |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies include:
- Google (Analytics, Maps, Ads)
- Facebook (Pixel)
- Firebase (Authentication)
Managing Cookies
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. You can:
- View and delete cookies
- Block all cookies
- Block third-party cookies
- Clear all cookies when you close your browser
- Open a private/incognito browsing session
Opt-Out Links
You can also opt out of specific cookies using these links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Facebook: https://www.facebook.com/settings/?tab=ads
- Your Online Choices (AU): https://www.youronlinechoices.com.au/
Impact of Disabling Cookies
If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. Disabling cookies may:
- Prevent you from logging in to your account
- Reset your preferences on each visit
- Disable some features and functionality
- Affect our ability to personalise your experience
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date.
Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: privacy@teylo.com.au
For more information about how we handle your personal data, please see our Privacy Policy.